---
id: "customer-support-agent-assistance-how-to-use-copilot-verified-free-documentation"
title: "Intercom Help: How to use Copilot"
creator: null
creator_url: null
creator_x: null
url: "https://www.intercom.com/help/en/articles/8587194-how-to-use-copilot"
level: "intermediate"
level_max: "intermediate"
category: "agents"
subcategory: "agent-design-patterns"
region: "unknown"
license: "unknown"
license_scope: "linked-resource"
access: "free"
models: []
source_date: null
date_added: "2026-10-18"
resource_kind: "learning_resource"
verification_basis: "supplier-inventory-v2.3"
access_evidence: "Supplier-approved free inventory; not independently verified by this site."
domain_top: "Business & professional applications"
domain_sub: "operations & support"
last_verified: "2026-10-18"
---

[Agents and harnesses](/agents/index.md)

# Intercom Help: How to use Copilot

Creator not supplied; see original source.

[Read the original →](https://www.intercom.com/help/en/articles/8587194-how-to-use-copilot)

Intercom help article on using Copilot as an AI assistant for support agents in the Inbox.

Level: [Intermediate](/levels/index.md)
Models: 
Category: [Agents and harnesses](/agents/index.md)
Tags: [business-professional-applications](/tags/business-professional-applications/index.md), [operations-support](/tags/operations-support/index.md)
Source date: date not stated
Added: 2026-10-18
Last verified: 2026-10-18
Status: ok
Prerequisites: inferred: practitioner content default
Subcategory: [agent design patterns](/agents/agent-design-patterns/index.md)
Region: unknown
Original language: en
Access: free
Resource reuse: unknown: Not supplied; no reuse grant asserted. [Facet definitions](/about/index.md#facets)
Verification basis: Supplier-reported live check; no independent HTTP verification by this site.
Access evidence: Supplier-approved free inventory; not independently verified by this site.
Source domain: Business & professional applications
Source subdomain: operations & support
Supplier region label: unknown

Summary in our own words. Rights remain with the original creator. [Credit and correction policy](/about/index.md#credit-policy).

[Plain-text Markdown copy](/agents/agent-design-patterns/customer-support-agent-assistance-how-to-use-copilot-verified-free-documentation/index.md)