Operations Support
9 resources · page 1 of 1
Guidance for Demand Forecasting for Retail on AWS
Creator not supplied; see original source.
AWS guidance repo: sample architecture for retail demand forecasting on AWS.
EIOPA publishes Opinion on AI governance and risk management
Creator not supplied; see original source.
EIOPA Opinion on AI governance and risk management for insurers, addressed to national supervisors.
US Chamber: Impact of Technology on Small Business Report 2024
Creator not supplied; see original source.
US Chamber of Commerce Impact of Technology on U.S. Small Business report (2024), including AI adoption data.
New Study Reveals Nearly All U.S. Small Businesses Leverage AI-Enabled Tools (US Chamber of Commerce)
Creator not supplied; see original source.
US Chamber of Commerce study (2025) on small businesses' use of AI-enabled tools.
Intercom blog
Creator not supplied; see original source.
Intercom blog with articles and podcasts on customer service, AI agents and support automation.
Intercom Help: How to use Copilot
Creator not supplied; see original source.
Intercom help article on using Copilot as an AI assistant for support agents in the Inbox.
Microsoft Adoption: Quickly draft job descriptions
Creator not supplied; see original source.
Microsoft Adoption scenario on using Copilot to draft job descriptions in government HR.
SHRM: using AI for employment purposes toolkit
Creator not supplied; see original source.
SHRM toolkit on using AI in employment decisions and related legal and compliance issues for employers.
Brynjolfsson, Li, Raymond: Generative AI at Work (NBER w31161)
Creator not supplied; see original source.
NBER working paper w31161 Generative AI at Work, measuring productivity effects of an AI assistant on customer support agents.